Privacy
Privacy notice
What we collect when you book a visit, why, and for how long.
Last updated 4 November 2026
What we collect
When you book: the appliance, the problem, your area and PIN code, the day and slot, your name and phone number, and anything you choose to tell us. When we confirm, we take your address for the visit.
Why
Only to arrange the visit, send the technician, give you a bill and honour the warranty. We don't send marketing messages unless you ask for service reminders.
Who sees it
Our office staff and the technician we send. Our website host stores the form for us. We don't sell or share your details with anyone else.
How long we keep it
Booking requests: 180 days. Bills: 8 years, as GST law requires. AMC cards: for the plan's year and one year after.
Your rights
You can ask to see, correct or delete your details, or withdraw your consent, by writing to complaints@example.com or calling our office manager. We reply within 7 days. If you're not satisfied, you may complain to the Data Protection Board of India.