Charges and warranty
Visit charge, warranty and terms
Everything you pay us, and everything we promise, in one place.
Last updated 4 November 2026
The visit charge
₹353
₹299 + 18% GST = ₹353
It pays for the trip and for finding the fault. If you go ahead with the work, it comes off your bill; if you don't, it's all you pay.
Our warranty
30 days
on the work we do, from the day of the job
- 30 days on a service: if the same problem comes back, we come back free.
- 90 days on a repair or a gas refill we did: the same fault, fixed again at no charge.
- Parts we fit carry their maker's warranty, usually 3 to 12 months. The bill names each part.
It doesn't cover:
- A different fault from the one we fixed
- Damage from voltage swings, water, pests or a fall
- Work done on it by someone else after us
- Gas lost through a joint we didn't repair (the bill lists the joints we did)
Prices and GST
Our prices are shown before GST with the total beside them. Repair and maintenance services carry 18% GST. Every job gets a GST bill with our GSTIN on it.
A price that says "from" is our lowest price for that job. The technician confirms the price in writing before starting.
Parts
If a part is needed, we tell you which part, its price and its warranty before fitting it. We give you back the old part if you ask.
We fit new parts unless you agree, in writing, to a reconditioned one at a lower price.
Cancelling
Cancel free any time before the technician sets out. After that, only the visit charge applies.
If something goes wrong
Call or WhatsApp us first: most things we put right on the next visit. If you're still not happy, write to our office manager, who replies within 7 days.
You can also approach the National Consumer Helpline (1915) or the consumer commission.